Global automation company SAP rollout

The situation

As this client was preparing to roll out SAP across its business, impacting almost every process within its core business functions, it realized it needed communications and change management support.

Services

Internal communications & change management

Industry

Global & industrial automation

Platform

SAP

Reach

4,600+ employees in 60+ countries

Pivot approach

Pivot developed a communications strategy, including new channels, based on discovering the company’s culture and unique needs to successfully implement SAP, a global, company-wide change.

Key tactics

Pivot's impact

Elevated reporting approach to align with ESG expectations

Supported a high impact audience with important, digestible information and access to training

Set the tone for future communications and established best practices for the client to replicate in the future