Strategic employee communications that lead
Fortune 500 companies through transformation

Scaling Internal Communications with Office 365 Adoption

The situation

On the heels of a large acquisition, the company implemented Office 365 for all end users. Office 365 provided a connected system to communicate, collaborate and act as a single company.


Internal IT communications


Medical device


Office 365


90,000+ employees in 5 regions (Asia-Pacific (APAC), Europe, the Middle East and Africa (EMEA), Greater China, Latin America (LATAM), United States and Canada)

Pivot approach

Pivot was engaged to communicate significant IT changes and drive adoption of Office 365. The focus was to help internal end users adopt the new technologies during a multi-year project. The project goal was to enable secure, consistent collaboration across the global enterprise.

Key tactics

Pivot's impact

0 K+
visits to the marketing and communication web pages
produced 35 newsletters and articles
hosted 129 training sessions attended by over 2,200 employees
reached 68 countries with IT communications in 6 languages

Visual dashboard leads to new project

Our client was so impressed by the rollout that they wanted to push demands to extend their contract  — continuing with a new project rollout that’s across seven countries.